How Augmented Reality Will Transform Enterprise Logistics
Task execution computer systems, such as Warehouse Management Systems, can be broken down into several main functions:
In the earliest iterations, the systems issued their task instructions via printed reports. Operators would carry them on clipboards and write down information along the way. Task completion acknowledgements would later be entered back into the system by that mysterious department called “Data Processing.”
Obviously, the ability to change instructions or react to any problems encountered was severely limited. As well, manually recording information on a printout is cumbersome and error-prone.
Vehicle mounted and handheld RF devices (equipped with scanners) cut out the DP burden and put system communication into the hands of the operators doing the work. Real-time instruction changes are now possible and information fidelity is improved by scanning, rather than copying, identifying data.
However, human anatomy has not evolved at the same rate as the systems, and therefore we still only have two hands available for productive work. When one or both of those hands is manipulating a clipboard or a scanner, productivity is lost.
The LogistiVIEW Solution: Effortless Human Interface
Our goal is to enable all of the benefits of the traditional systems, with no physical burden to the humans doing the actual tasks. We call it: Effortless Human Interface™.
We chose these words intentionally. We stopped using the term “User Interface” because it defines the human first in their relationship to the system (a “user”). It is too easy to shift burden to the “users” when you think of them that way. They are already doing the heavy lifting of the actual task. It is time the system should do the heavy lifting of presenting information and capturing progress, making the human’s interaction with the system truly “effortless!”
The LogistiVIEW solution employs wearable technology in this pursuit. Specifically:
We will soon highlight hardware partners who share our commitment to replacing legacy UI equipment with an Effortless Human Interface. Contact us to learn more.