Privacy and security with workplace AR
For better or worse, we have become a self-documenting society. To illustrate this point, simply watch the evening news. How many stories are supported by amateur footage because someone near the event was quick with their smart phone?
Amateur cinematography in the workplace is a serious concern. Regardless of intent, workplace images can reveal proprietary information or invade the privacy of the human workforce.
In addition to consumer devices like smart phones, more workplace devices are now equipped with camera / video capabilities. Tablets, high-end handheld computers and wearable technology, such as our own VIEW devices, all boast video imaging as a core feature.
This post considers some implications of vision-based technology in a working environment.
It is usually easy to tell when someone is taking a video with their smart phone. They are holding the device up, arm partially extended, and with an engrossed expression that screams, "I'm completely oblivious to the world around me!" In the typical workplace, this posture would stand out like a sore thumb, so it's generally only a matter of policy and vigilance to prevent this behavior. Of course, the nefarious actor will take steps to remain covert, but most employees do not fall into this category.
Smart glasses, such as those offered by LogistiVIEW, aren’t quite so obvious. The very design of the device is to enable hands-free, line-of-sight visual interaction with the system. Viewing an augmented video feed is indeed supposed to be effortless.
Therefore, one practical safeguard against illicit camera operation, the obvious physical giveaway, goes away with smart glasses.
A good AR solution will offset this with safeguards of its own. When evaluating such a technology for your workplace, consider the following features.
Security teams will attest that a motivated, nefarious actor can find holes to exploit in most facilities. Any security investment or policy must be weighed in terms of its loss prevention potential vs. its impact on tangibles, like productivity, and intangibles, such as morale.
At LogistiVIEW, we are only part of this picture, and cannot make these decisions for our customers. We can, however, make sure our VIEW devices are never the "easy choice" for illicit imaging, that any image we take is done for legitimate business reasons, and any image retained is properly cataloged.